Terms of Service

These Terms of Service ("Terms") govern your use of the Chattier platform and services provided by Chattier Inc. ("we," "our," or "us"). Our services include our website at chattier.dev and our AI assistant creation platform.

Please read these Terms carefully before using our services. By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy.

Acceptance of Terms

By creating an account, accessing, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, you may not access or use our services. You must be at least 13 years old to use our services.

Description of Services

Chattier provides a platform for creating, customizing, and deploying AI-powered assistants for customer support. Our services include:

• AI assistant creation and configuration tools
• Customization options including text, voice, and avatar formats
• Website embedding capabilities with domain management
• Conversation analytics and performance monitoring

User Accounts and Responsibilities

To use our services, you must create an account and provide accurate information. You are responsible for:

• Providing accurate, current, and complete information when creating your account
• Maintaining the security and confidentiality of your account credentials
• Ensuring all activities under your account are authorized by you
• Notifying us immediately of any unauthorized use of your account

Acceptable Use Policy

You agree to use our services in compliance with all applicable laws and regulations. You may not use our services for any unlawful or prohibited purposes.

Prohibited Activities

• Any illegal activities or violations of applicable laws and regulations
• Creating content that is harmful, threatening, abusive, harassing, defamatory, or discriminatory
• Sending spam, unsolicited communications, or engaging in fraudulent activities
• Distributing malware, viruses, or any other harmful code
• Impersonating any person or entity or misrepresenting your affiliation
• Infringing on intellectual property rights of others
• Interfering with or disrupting our services or servers

Billing and Payments

Pricing and Plans

Our pricing is based on a credit system where different assistant formats consume credits at different rates. Current pricing and plan details are available on our pricing page and may be updated from time to time.

Payment Terms

Payment is due in advance for subscription plans and monthly for usage-based charges. We use Stripe for payment processing. You are responsible for all taxes and fees associated with your use of our services.

Refunds

Refunds are generally not provided for unused credits or services, except as required by applicable law or at our sole discretion. You may cancel your subscription at any time through your account settings.

Intellectual Property Rights

Our Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, software, and user interfaces, are owned by Chattier Inc. and are protected by copyright, trademark, and other intellectual property laws.

Your Content

You retain ownership of content you upload to our services. By uploading content, you grant us a limited, non-exclusive license to use, process, and display your content solely for the purpose of providing our services to you.

License to Use

We grant you a limited, non-exclusive, non-transferable license to use our services in accordance with these Terms. This license does not include any right to resell or make commercial use of our services or content.

Privacy and Data Protection

Your privacy is important to us. We collect, use, and protect your personal information in accordance with our Privacy Policy, which is incorporated into these Terms by reference.

By using our services, you also agree to our Privacy Policy, which describes how we collect, use, and protect your information.

Service Availability and Modifications

We strive to provide reliable access to our services, but we do not guarantee that our services will be available at all times or free from interruptions. We may modify, suspend, or discontinue any part of our services at any time.

We may perform maintenance that temporarily restricts access to our services. We will provide reasonable notice when possible, but emergency maintenance may be performed without prior notice.

Termination

Termination by You

You may terminate your account at any time by deleting it through your account settings or by contacting us. Upon termination, your access to our services will cease, and your data will be deleted according to our data retention policies.

Termination by Us

We may suspend or terminate your account if you violate these Terms, engage in prohibited activities, or for any other reason at our sole discretion. We will provide reasonable notice when possible.

Effects of Termination

Upon termination, all rights and licenses granted to you will cease, and you must stop using our services. Provisions that by their nature should survive termination will remain in effect.

Disclaimers

We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will be uninterrupted, error-free, or completely secure.

While we strive to provide accurate AI responses, we cannot guarantee the accuracy, completeness, or reliability of AI-generated content. Users are responsible for verifying information provided by AI assistants.

Limitation of Liability

In no event will we be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages.

Indemnification

You agree to indemnify, defend, and hold harmless Chattier Inc., its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, violation of these Terms, or infringement of any rights of another party.

Changes to Terms

We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. When we make material changes, we will provide notice through our services or by email.

Your continued use of our services after receiving notice of changes constitutes acceptance of the updated Terms. If you do not agree to the changes, you should discontinue using our services.

Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of [Jurisdiction], without regard to conflict of law principles. Any disputes arising from these Terms or your use of our services will be resolved through binding arbitration or in the courts of [Jurisdiction].

Contact Information

If you have any questions about these Terms of Service, please contact us: