Privacy Policy

At Chattier Inc. ("we," "our," or "us"), we are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal information. This Privacy Policy explains our practices regarding the personal data we collect through our website chattier.dev and our AI assistant creation services.

This policy applies to all users of our services and complies with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy laws. By using our services, you acknowledge that you have read and understood this Privacy Policy.

Data Controller

Information We Collect

Account Information

When you create an account with us, we collect the following information:

• Full name and contact information
• Email address for account management and communication
• Language preferences and account settings

Service Usage Data

To provide our AI assistant creation services, we collect:

• Assistant configurations, training data, and customization settings
• Conversation logs between end-users and your assistants (for service improvement and support)
• Files you upload to train your assistants

Technical Information

We automatically collect certain technical information:

• IP address and general location information
• Browser type, device information, and operating system
• Usage patterns, feature utilization, and performance metrics

Legal Basis and Purpose of Processing

Under GDPR, we process your personal data based on the following legal grounds:

Data Sharing and Third Parties

We do not sell your personal data. We only share your information in the following limited circumstances:

Trusted Service Providers

We work with carefully selected third-party providers who help us deliver our services:

• Google Cloud Platform (GCP) for secure data hosting and processing in the European Union
• OpenAI for AI language model services (subject to their privacy policy and data processing agreements)
• Stripe for secure payment processing (they handle payment data according to their privacy policy)
• Analytics providers for service improvement (anonymized data only)

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy:

• Account information: Retained until you delete your account, then permanently deleted within 30 days
• Conversation logs: Retained for 24 months to improve our AI models, then anonymized or deleted
• Technical data: Retained for 12 months for security and service improvement purposes

Your Privacy Rights

Under GDPR and other applicable laws, you have the following rights regarding your personal data:

International Data Transfers

Your data is primarily stored in the European Union through Google Cloud Platform. When we transfer data outside the EU/EEA (such as to OpenAI for AI processing), we ensure appropriate safeguards are in place.

These safeguards include standard contractual clauses, adequacy decisions, and other legally recognized transfer mechanisms to ensure your data receives adequate protection.

Data Security

We implement comprehensive security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

• End-to-end encryption for data transmission and storage
• Strict access controls and regular security audits
• Continuous monitoring for security threats and vulnerabilities
• Regular backups with secure, encrypted storage

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze usage:

• Essential Cookies: Required for basic website functionality and security
• Analytics Cookies: Help us understand how users interact with our services
• Preference Cookies: Remember your settings and language preferences

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

We will take steps to remove such information and terminate the child's account if applicable.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will provide prominent notice.

We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: